Join the 1st Waste Family

If you are enthusiastic to develop your career and learn from working in a progressive company then working in the 1st Waste family could be for you.

View Vacancies (1)

We are seeking talented people who may be suited to working in sales, customer service, operations and administration

One of our goals in business is to find good people and provide people like you with the following opportunities to:

Build on your existing capabilities

Allow you to bring new ideas to the organisation

Develop you as a future leader

All roles are challenging but rewarding and they are offered with all the support you need to succeed. There will be opportunities within the company to progress and many of our existing team are still with us a decade after joining the company at entry level.

We pride ourselves on providing unrivalled customer care in the field of waste management and we empower our team to go that extra mile to exceed our customers’ expectation.

One of our core values is protecting the planet and we work together with our customers and partners to create a more sustainable business and environment.

At our modern offices in central Bournemouth, we offer gym facilities, break-out areas and complimentary healthy beverages such as fruit and breakfast cereals.

If you have a positive and outgoing approach then we want to hear from you!

1st Waste Current Vacancies (1)

Customer Service Advisor

  • Job Type

    Full Time

  • Role

    Customer Service Advisor

  • Office Hours

    8:30 - 17:30

  • Salary


Overall Job Purpose

Reporting to the Customer Services Manager you will be responsible for achieving customer satisfaction by communication with clients and suppliers to resolve issues associated with waste services

Main Responsibilities

- Answering all incoming customer service calls

- Updating the CRM system with customer notes

- Ensure all issues are resolved by the end of each working day

Job Requirements

- Customer facing experience

- Excellent telephone manner

- Administratively organised

- Polite and friendly interpersonal skills

- Resilient with an ability to diffuse and resolve problems